Legal
Acceptable Use Policy
Messaging lines must be used responsibly and lawfully. The following are prohibited:
Last updated: 2026-08-20
Draft — pending legal review
This is placeholder content and not the final policy. It must be reviewed and approved by qualified legal counsel before it is binding.Prohibited content and behavior
- Spam and unsolicited bulk marketing
- Fraud, scams, and deceptive messaging
- Phishing and credential harvesting
- Harassment, threats, or abuse
- Illegal content or activity
- Unauthorized or non-consented marketing
- Carrier-restricted categories (including SHAFT: sex, hate, alcohol, firearms, tobacco) without required authorization
- Cannabis, gambling, lending, or debt-collection messaging without required authorization
- Abuse or resale of messaging lines without approval
Consent
You must have a lawful basis and appropriate consent to message recipients (including any consent required by US law such as the TCPA), honor opt-out requests promptly, and respect recipient STOP keywords where applicable.
Enforcement
We may review usage and suspend lines that violate this policy or carrier requirements.
Reporting
Report suspected abuse to abuse@sendimessage.com.